Shipping Policy

Overview

We are proud to offer FREE standard shipping on every order, worldwide — no minimum purchase required. No codes, no fine print, no catch.

Order Processing

  • All orders are processed and shipped within 1–3 business days of placement.
  • Orders placed after 2:00 PM (EST) will begin processing the following business day.
  • Orders are not processed or shipped on weekends or major U.S. holidays.
  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Rates & Delivery Times

Region Shipping Method Cost Estimated Delivery
United States Standard FREE 5–10 business days
United States Expedited $12.99 2–4 business days
Canada Standard FREE 7–14 business days
United Kingdom & EU Standard FREE 7–14 business days
Australia & New Zealand Standard FREE 10–18 business days
Rest of World Standard FREE 10–25 business days
Delivery times are estimates and begin from the date of shipment, not the date of order. Actual delivery may vary due to customs processing, weather, or carrier delays.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the Order History section.

Customs, Duties & Taxes

  • All prices are listed in USD and do not include import duties, customs fees, or value-added taxes (VAT) that may be imposed by your destination country.
  • Customers are responsible for any additional fees levied by their local customs office.
  • We are not able to control or predict these charges, as policies vary by country.
  • Please contact your local customs office for an estimate of potential fees before placing your order.

Address Changes

Please ensure your shipping address is correct at checkout. We are unable to change the shipping address once an order has been processed and dispatched.

Lost or Stolen Packages

If your tracking shows delivered but you have not received your package, please:
  1. Wait 48 hours after the delivery scan — packages occasionally arrive late.
  2. Check with neighbors, building management, or your local post office.
  3. If still missing after 48 hours, contact our customer service team and we will assist with a carrier investigation.

Shipping Restrictions

We currently ship to most countries worldwide. If your country is not available at checkout, please contact us and we will do our best to accommodate your order.